Privacy Policy
Last updated: 17 August 2026
1. Who we are
Mr Gates Fabrication Specialists Limited, trading as MG Group (“we”, “us”, “our”), is the data controller for personal data collected through this website.
- Registered in England and Wales, company number 06883838.
- Registered office and works: Valley House, Northbridge Road, Berkhamsted, Hertfordshire, HP4 1TA.
- Email: sales@mggroup.uk · Telephone: 0800 328 8841
If you have a question about how we handle your personal data, or you want to exercise any of the rights set out below, contact us using the details above and mark your message for the attention of the data protection contact.
2. What personal data we collect
- Enquiry data. When you complete our contact form we collect your name, company name, job title, telephone number, email address, the location or locations of the work, a description of the works, and whether you are a corporate client.
- Correspondence. Emails, letters and notes of telephone conversations.
- Project and customer data. Site details, contact details for people involved in a project, and records needed to quote, deliver, invoice and support the work.
- Recruitment data. If you apply for a vacancy, the information in your application.
- Technical data. IP address, browser and device type, pages viewed, and how you reached the site, collected through cookies and analytics as described in section 9.
3. Why we use it, and our lawful basis
| What we do | Lawful basis |
|---|---|
| Respond to enquiries and prepare quotations | Steps taken at your request before entering a contract, and our legitimate interests in responding to enquiries |
| Deliver work, manage projects, invoice and provide aftercare | Performance of a contract |
| Keep health, safety, quality and accreditation records | Compliance with a legal obligation, and our legitimate interests in safe working |
| Understand how the website is used and improve it | Your consent, given through the cookie banner |
| Send occasional updates to business customers | Our legitimate interests in marketing to existing business customers, or your consent. You can opt out at any time |
| Consider job applications | Steps taken at your request before entering a contract, and our legitimate interests in recruiting |
4. Who we share it with
We do not sell your personal data. We share it only where necessary, with:
- our website and form providers, including the provider of the enquiry form on our contact page;
- our website hosting provider;
- analytics providers, where you have consented to analytics cookies;
- sub-contractors, suppliers and installers where this is needed to deliver your project;
- professional advisers, insurers, auditors and accreditation bodies where required;
- public authorities where we are required to do so by law.
5. Transfers outside the UK
Some of our providers may process personal data outside the United Kingdom. Where that happens, we rely on UK adequacy regulations for the destination country, or on appropriate safeguards such as the International Data Transfer Agreement or the UK Addendum to the European Commission standard contractual clauses.
6. How long we keep it
- Enquiries that do not become projects: up to 24 months from your last contact with us.
- Customer and project records: six years from the end of our relationship, to meet contractual, tax and limitation requirements.
- Health, safety and construction records: for as long as required by law or by the relevant standard, which may be longer than six years.
- Recruitment records: six months after the outcome of an application, unless you agree to us keeping them longer.
- Website analytics: for the retention period configured in the analytics tool.
7. Your rights
Under UK data protection law you have the right to:
- be told how your personal data is used, and to request a copy of it;
- have inaccurate personal data corrected;
- ask us to erase your personal data in certain circumstances;
- ask us to restrict how we use it in certain circumstances;
- object to processing carried out on the basis of legitimate interests, and to object to direct marketing at any time;
- receive certain data in a portable format;
- withdraw consent at any time, where we rely on consent.
To exercise any of these rights, contact us using the details in section 1. We will respond within one month. Exercising your rights is free of charge in most cases.
8. Complaints
If you are unhappy with how we have handled your personal data, please tell us first so we can put it right. You also have the right to complain to the Information Commissioner’s Office:
Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
Helpline: 0303 123 1113 · ico.org.uk
9. Cookies
Our website uses cookies to distinguish you from other users, which helps us give you a good experience and improve the site. A cookie is a small file of letters and numbers stored on your browser or device.
We use the following categories:
- Strictly necessary cookies. Required for the website to function. These do not need your consent.
- Analytical cookies. Let us count visitors and see how they move around the site, so we can improve it.
- Functionality cookies. Recognise you when you return and remember your preferences.
- Targeting cookies. Record your visit, the pages you view and the links you follow, and may be used by third parties to make advertising more relevant.
Except for strictly necessary cookies, we only set cookies where you have consented through our cookie banner. You can change your choice at any time using the cookie settings link, or by blocking cookies in your browser settings. Blocking all cookies may mean parts of the site do not work.
10. Changes to this policy
We may update this policy from time to time. The date at the top shows when it was last changed. Where changes are significant, we will make that clear on this page.